Privacy & Data Policy

Last updated: August 10, 2026

This Privacy & Data Policy explains how Veliory collects, uses, discloses, and protects personal information when you visit Veliory.com, place an order, communicate with us, or otherwise use our services.

Information we collect

Depending on how you interact with the store, we may collect contact and account details, billing and delivery information, order history, customer-service communications, device and browser information, IP address, cookie identifiers, and website activity. Payment credentials are handled by payment providers; Veliory does not receive complete card numbers.

How information is used

We use personal information to operate the store, process payments, fulfill and track orders, provide customer support, prevent fraud, maintain security, personalize the shopping experience, measure site performance, comply with legal duties, and send marketing where permitted. You may unsubscribe from marketing using the link in a message.

Cookies and similar technologies

We and our service providers use cookies and similar technologies for essential store functions, preferences, analytics, security, and advertising. Browser controls may block certain cookies, but doing so can affect checkout or other features.

When information is disclosed

We may disclose information to Shopify, payment processors, fulfillment and delivery providers, analytics and marketing partners, security vendors, professional advisers, and authorities when reasonably necessary for the purposes described above. We do not disclose personal information merely in exchange for money. Certain advertising disclosures may be treated as a sale, sharing, or targeted advertising under some privacy laws.

Retention and security

Information is retained only as reasonably needed for orders, support, fraud prevention, accounting, legal compliance, and dispute resolution. We use reasonable organizational and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or an appeal, and to opt out of certain advertising uses. We may need to verify your identity and may retain information where legally permitted. Authorized agents may submit requests where applicable.

International processing and children

Service providers may process information in countries other than your own, subject to appropriate safeguards where required. The store is intended for adults and is not directed to children under the age at which parental consent is required in their location.

Changes and contact

We may update this policy to reflect operational, legal, or technology changes. The date above identifies the latest revision. Submit privacy questions or requests to service@velunovia.com.