Contact Us
Contact Us
Last updated: August 10, 2026
Veliory customer support is operated by:
Xiaodao Life Biotechnology (Shanghai) Co., Ltd.
Our customer care team is available to assist with:
• Product information
• Order updates
• Shipping questions
• Returns and exchanges
• Payment inquiries
• Privacy requests
• General feedback
Email Support
service@velunovia.com
How We Can Help
For order-related questions, please include:
• Order number
• Email address used during checkout
• Product details related to your request
Response Time
We aim to respond within 1–2 business days.
During holidays, promotional periods, or times of high inquiry volume, response times may be slightly longer.
Company Information
Company Name:
Xiaodao Life Biotechnology (Shanghai) Co., Ltd.
Brand:
Veliory