Contact Us

Contact Us

Last updated: August 10, 2026

Veliory customer support is operated by:

Xiaodao Life Biotechnology (Shanghai) Co., Ltd.

Our customer care team is available to assist with:

• Product information
• Order updates
• Shipping questions
• Returns and exchanges
• Payment inquiries
• Privacy requests
• General feedback


Email Support

service@velunovia.com


How We Can Help

For order-related questions, please include:

• Order number
• Email address used during checkout
• Product details related to your request


Response Time

We aim to respond within 1–2 business days.

During holidays, promotional periods, or times of high inquiry volume, response times may be slightly longer.


Company Information

Company Name:
Xiaodao Life Biotechnology (Shanghai) Co., Ltd.

Brand:
Veliory